ADA Accessibility

Accessibility Statement

Our Commitment to Accessibility

Minus33 Merino Wool is committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability. We continually work to improve the user experience for everyone by applying recognized accessibility standards and making ongoing improvements to our website.

Need Accessibility Assistance?

If you experience difficulty accessing any part of our website, need assistance placing an order, or require information in an alternative format, our Customer Service team is happy to assist you.

We welcome feedback regarding the accessibility of our website and strive to respond promptly to accessibility-related requests.

Compliance Status

Our website strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. We also work toward compliance with applicable accessibility laws, including the Americans with Disabilities Act (ADA). While we continuously improve our website, some content or functionality may not yet achieve full compliance. We are committed to identifying and addressing these issues as they are discovered.

Accessibility Features Available

Our website utilizes the Accessibly App, which provides visitors with a variety of accessibility tools designed to improve usability for individuals with visual, motor, cognitive, and reading-related disabilities.

Visual Adjustments

  • Bigger Text: Increase text size up to three times for improved readability (WCAG 2.1 / 1.4.4).
  • Bigger Cursor: Enlarges the mouse cursor for easier visibility.
  • Color Adjustments: Invert colors, adjust contrast, brightness, and saturation.
  • Grayscale Mode: Display the website in grayscale for users with certain visual impairments.
  • Hide Images: Remove images to reduce visual distractions and improve readability.

Reading and Navigation Aids

  • Reading Line: Displays a guide line to assist with reading.
  • Reading Mask: Helps isolate portions of text for improved focus.
  • Readable Fonts: Switches to highly legible fonts.
  • Dyslexic Fonts: Provides typography designed to improve readability for users with dyslexia.
  • Highlight Links: Makes links easier to identify.
  • Page Structure: Simplifies page layout for easier navigation.

Assistive Technologies

  • Keyboard Navigation: Navigate the website using the keyboard (Tab, Shift+Tab, Enter).
  • Screen Reader Support: We strive to maintain compatibility with modern screen readers through semantic HTML, alternative text, and accessible page structure.
  • Alt Text for Images: Images include alternative text where available. Accessibly App may generate AI-assisted descriptions for images that do not have manually provided alt text.
  • Read Page Aloud: Text-to-speech functionality for page content.
  • Stop Animations: Allows visitors to pause motion effects that may interfere with browsing.

Accessibility as an Ongoing Process

Accessibility is an ongoing effort. We regularly review our website and make improvements where practical. While we make every reasonable effort to provide an accessible experience, some third-party applications, embedded content, or legacy pages may not fully meet current accessibility standards.

If you encounter an accessibility barrier, please let us know. When reporting an issue, it is helpful to include:

  • The page or URL where the issue occurred.
  • A description of the problem.
  • Your browser, device, or assistive technology, if known.

We will make reasonable efforts to investigate and address reported accessibility concerns in a timely manner.

Technical Information

Accessibility features on this website are provided in part through the Accessibly App, which utilizes HTML, CSS, JavaScript, and related web technologies to enhance accessibility. We also strive to develop and maintain our Shopify storefront using accessible design practices that support compatibility with modern assistive technologies and screen readers.

Legal Disclaimer

While we strive to adhere to WCAG 2.1 Level AA standards and provide accessible content, we cannot guarantee that every page, feature, or third-party integration will be fully accessible to every user under all circumstances. Accessibility is an ongoing process, and improvements are made as issues are identified.

This website is provided "as is" without any representations or warranties, express or implied.

In no event shall we be liable for damages arising from or related to:

  • Inability to access or use the website.
  • Alleged non-compliance with accessibility laws or regulations.
  • Temporary interruptions or errors affecting accessibility features.
  • Accessibility limitations within third-party applications, plugins, or websites not under our direct control.

By using this website, you acknowledge that accessibility is an ongoing effort. We are committed to making reasonable, good-faith efforts to identify and remove accessibility barriers and encourage users to contact us if assistance is needed.

Contact Us

If you have questions about our accessibility efforts or encounter any accessibility barriers while using our website, please contact us.

We value your feedback and will make reasonable efforts to respond promptly and provide assistance.